When adding or updating listings on eBay yous may occasionally encounter listing errors or warnings dorsum from eBay:

category doesn't accept variations

The table below lists the about common errors/alarm letters from eBay, and what you lot can do to resolve them, to ensure whatsoever affected product(s) are listed successfully on eBay.

ERROR MESSAGE

SUGGESTED SOLUTION 

category doesn't take variations
 The reason for getting this validation error is because the eBay category that the products it is mapped to does non allow products with variations to be listed within information technology.

To resolve this, you will need to remap the product to a category that does support variations.

  • From the product page in eBayLINK, click the Edit button, in the Categories section, click "Add new mapping"
  • Discover another suitable category which has the post-obit symbol:
  • Click salvage mapping, which volition bring you back to the Product page,
  • Finally, click update to commit the changes and go to the dashboard and click the "update marketplace place" button.

Check dorsum in one case that has been completed to ensure the product is listed / updated.

For a list of eBay categories that allow variations, see this eBay commodity, Which categories can have listings with variations?

 
Buyers love large photos that clearly show the particular, and then please upload loftier-resolution photos that are at least 500 pixels on the longest side

 Essentially the image or images supplied do not encounter eBay's requirements, which are

We've got a few simple rules and recommendations for using pictures on eBay: (full article)

Rules
All listings* on eBay.com.au and most other eBay sites must meet these requirements

  • Every list must take at to the lowest degree one photo.

  • Photos need to be at least 500 pixels on the longest side.

  • Yous tin can't use a catalogue or stock photograph if you lot're listing an particular as 'used'.
Recommendations
To make sure buyers get a practiced look at the item they're thinking about purchasing

  • Optimise for mobile – make your pictures 1600 pixels on the longest side.

  • Go on your images clean – no text, borders or uncluttered backgrounds.

  • Utilize watermarks sparingly – make sure they don't distract a buyer'southward eye from your product.

Other all-time practice tips:

  • We recommend uploading photos every bit a .jpg file, simply you tin can upload photos in whatsoever of these file formats:

    • JPEG (.jpg file extension)

    • PNG (.png file extension)

    • TIFF (.tif file extension)

    • BMP (.bmp file extension)

    • GIF (.gif file extension)

  • If your photo is in JPEG format, it should have a quality of 90 or college on the 0-99 JPEG quality scale. Nosotros'll and then optimise it for display in your list.

  • Before you lot start uploading, rename your photo files with names that volition help you lot remember what they are, and put them in a binder on your calculator where y'all can detect them speedily and hands in instance y'all need them again.


Visit the Seller Heart to larn more near using great pictures and photo quality recommendations.

For more information on other requirements for sellers and tips on how to come across – and exceed – buyers' expectations, read Selling practices.

 
Variation Specifics provided does not match with the variation specifics of the variations on the particular.

 There are 2 possible reasons for getting this fault on a product:
  1. An originally unmarried variant product is at present beingness sent every bit a multi-variant product - eBay volition not allow this and then the production needs to be completely ended, deleted and re-listed.
  2. The variation data for the product from the eCommerce store is not practiced particularly good e.one thousand. different attribute names in unlike variants.

So, it would have originally listed fine simply now is not getting updated due to failing the validation rules.		 
Variations Specifics and Item Specifics entered for a Multi-SKU item should be different
eBay will show the in a higher place error message/s on your products in Omnivore if you lot try to add an item specific which has the same name every bit the product variation name. Size and Colour are common examples but this tin exist other names too. Please see this article on the steps needed to prepare this problem
 
A product cannot be moved from a Variation-enabled Category to a Variation-disabled Category
 This error means that a product was previously listed with variations, thus is in a Variation-enabled Category on eBay and has been moved to a category that doesn't support variations.

For whatever products with this mistake we need to delete/purge the item from eBay, delete the category mapping for them to re-list.

You will need to submit a support request to have this done.

 
UPC should but contain digits
 If your products show an eBay validation fault like this:

"ebay validation error: UPC should simply comprise digits" and it is followed by scientific notation.

It means that an update has gone wrong somewhere, nearly likely while updating Product Identifiers in your store via re-create/paste from Microsoft Excel which inverse number field for this Product identifier e.one thousand. UPC to this "ix.111E+12".

This eBay validation fault tin can also occur if your UPC contains non numeric characters, east.thou. 14500-459-1111, these should be removed.

You lot can too get this error with UPC's containing letters, eg when the SKU or the MPN has been placed in the UPC field, again either remove UPC or update it with the correct one.

More information near UPC can exist institute hither: https://en.wikipedia.org/wiki/Universal_Product_Code

Delight bank check this data on your store and correct information technology, once done, become to the dashboard and click "Sync now" to refresh the data.

For more information nearly Excel issue come across this commodity. http://superuser.com/questions/413226/why-does-excel-care for-long-numeric-strings-as-scientific-notation-even-after-chan


You lot tin can cheque GTIN existence here
https://gepir.gs1.org/alphabetize.php/search-by-gtin

Listings having an eBay validation error volition non be updated or listed on eBay until the mistake is resolved. 

Your PayPal e-mail address was non plant
 This fault means that the PayPal accost provided cannot be found / verified past eBay / PayPal.

At the time of creating a listing, eBay confirms that the Paypal account supplied in the payment business policy is:

  • Verified premium account OR
  • Verified business account

Please ensure that the right accost has been entered into Settings>eBay Commonwealth of australia>General and under the heading Your Details in the PayPal User ID field.


It could be as simple as a kid account has been linked, which isn't allowed to write transactions against the parent.

In short, if the email address is typographically the same between our system and the payment business policy; so the retailer will need to confirm with PayPal as to why it may non exist coming up

No listings can be made on eBay until this is resolved. 


You must have a valid PayPal Account in skillful continuing to require firsthand payment.
This fault means that the PayPal address provided cannot be verified every bit being in adept standing by eBay / PayPal.

At the time of creating a listing, eBay confirms that the Paypal account supplied in the payment business policy is:

  • Verified premium account OR
  • Verified business account

Please ensure that the correct address has been entered into Settings>eBay Commonwealth of australia>Full general and nether the heading Your Details in the PayPal User ID field.

It could exist as simple as a child account has been linked, which isn't allowed to write transactions against the parent. It may be the PayPal account is not a business concern account.

In brusque the retailer will demand to confirm with PayPal every bit to why it is not in good standing.


No listings tin exist made on eBay until this is resolved. 

The tags                                      Size                                    is/are disabled as Variant
The tags                                      Band Size                                    is/are disabled as Variant
The tags                                      Manner                                    is/are disabled as Variant
The tags                                      Quantity                                    is/are disabled as Variant
The tags                                      Blazon                                    is/are disabled as Variant
 The error occurs considering eBay restricts the use of certain words/values, equally the name for a variant aspect under a particular category.

For instance, on eBay AU nether the category "Baby » Nursery Bedding » Sleeping Numberless & Sleepsacks", you are not allowed to apply a value of "Size" every bit a variant aspect name. This is because eBay has reserved "Size" as an Item Specific for that category.

The fastest mode to resolve the consequence is to rename attribute for the variant (east.g. utilize "Production Size" instead of "Size").

 
variants do not take unique attributes
 This fault occurs when some of the variations you are trying to listing in a multi-variation listing, accept  the aforementioned variation value. (e.one thousand. you have more than than 1 variant with size = 9)

Check that the variation values are all unique for your product variants.

 
The item tin't exist listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.
 Your list may contain titles and/or a description which contain illegal words, or your eBay business relationship may not be up to standard to go on list.

Check your title/description for prohibited words. See eBay's offensive policy.

Some eBay sites will too block titles/descriptions containing Brand/Copyright names or alien information. Eg. mentioning Apple in a clarification of a Androidproduction (This policy can vary between eBay sites).

Try deleting your description and adding express information to test this issue. You should also contact eBay straight to ensure your account is non limited or restricted in any manner.

 
Missing proper name in the variation specifics or variation specifics prepare.; zeroed out
 The cause for this error could be ane of the following:
  • When 1 or more of the product variations is missing the appropriate information. For example if one or more of the product variations is missing the color or size information. Check all variants of the production to ensure they all take the required variation information.
  • If y'all have modified the value of the variation label used past the product. For example, if the variation label was initially called "Colour", only you take since changed it to be "Color". The only mode is to resolve this mistake is to end the eBay listing, then list the production as a new eBay listing.
  • Yous have added or deleted product variations
 
The UPC field is missing. Delight add UPC to the listing and try again.

or

 For some products, eBay requires that a UPC number be provided when listing a product.

A UPC (Universal Product Code) is a barcode symbology that is widely used in the Us, Canada, United Kingdom, Australia, New Zealand, in Europe and other countries for tracking trade items in stores. Information technology consists of 12 numeric digits, that are uniquely assigned to each trade item.

To add UPC'south to your listings, please add it to your eCommerce platform. Our arrangement will sync and import the details and add it to your eBay listings.

If you practise non have UPC values for your product(s) please leave the UPC field empty in your eCommerce platform.

Yous can check GTIN existence here
https://gepir.gs1.org/index.php/search-by-gtin

 
Yous're not allowed to revise ended listings.
 An eBay list for this product previously existed but has since been ended on eBay for some reason.
To resolve, you need to offset cease the list in our system, and then upload to eBay as a new listing.		 
It looks like yous've reached the corporeality you lot can list. You can list upwardly to <$xxxxx> in total sales this month. Request to list more: https://scgi.ebay.com/ws/eBayISAPI.dll?UpgradeLimits&appId=0&refId=nineteen
 Please encounter the following eBay page for further data on selling limits and how to request an increase from eBay:  http://pages.ebay.com.au/assistance/sell/sellinglimits.html
 
Because you lot've specified Local Pickup Only for this item, y'all tin can't require firsthand payment.
 This error tin occur when 1 or more of the default eBay Concern Policies are missing.

Our organisation expects/creates the following eBay Business Policies, named exactly equally per beneath:

  • Postage Policy = "basic"
  • Payment Policy = "PayPal"
  • Returns Policy = "ReturnPolicy"

eastward.g.

Notation: the eBay Business Policies must be named exactly as above, equally it is example sensitive.

To check this, log into your eBay business relationship and go to:

  • My eBay
  • Hover over the "Account" tab and select "Concern Policies".

If any are missing, please create and name them every bit per the above.

 
The e-mail address you entered isn't linked to a PayPal business relationship. If you don't take a PayPal business relationship, you lot'll demand to set i up with this email accost so that buyers tin pay y'all.
 Please check the following:
  1. Brand certain your PayPal address is entered and spelled correctly in your eBay Payment Business Policy.
    e.g.
  2. Make sure your PayPal address is entered and spelled correctly in your automatic payment method.
  3. Confirm your email address with Paypal.
  4. Make sure your PayPal address is right in our system: go to Settings>eBay Australia>General and under the heading Your Details in the PayPal User ID field.
If you receive an error relating to PayPal and then information technology is an issue with your PayPal account.		 
                  Before you can list this item we demand some additional information to create a seller's account.
This eBay fault tin can occur when your eBay account is missing an automated payment method for eBay fees.

Information technology can likewise be returned by eBay, if you lot take an expired credit carte designated as your automated payment method on eBay.

To add/alter an automatic payment method on your eBay seller business relationship:

  1. Login to your eBay seller account.
  2. Go to "My eBay --> Account --> Seller Account".
  3. Click the "Automated Payment Method" link to add/modify the automatic payment method for your eBay account.
    e.grand.

Further data on eBay automatic payment methods tin can be found here.

 
The item specific                  For auction by                  is missing. Add For sale by to this listing, enter a valid value, and ...
 This eBay error can occur when you accept mapped your product to an eBay category that has mandatory Item Specifics.

For example, if you had mapped a production to the eBay AU category "Cars, Bikes, Boats > Motorcycles > Trail Bikes", then eBay requires that you have set the Item Specific named "For auction by".

e.1000.

Note: the red asterix (*) next to the item specific "For sale by" which indicates information technology'south a required field.

Typically information technology may be that y'all product has been incorrectly mapped to the wrong eBay category.

The fastest way to resolve the issue is to re-map your product to the correct, or a more relevant eBay category.

 
Only single quantity items can be listed in the category selected.
 On eBay, certain categories just allow sellers to list items in single quantities.

For example the eBay category "Cars, Bikes, Boats > Motorcycles > Trail Bikes" has this restriction.

To resolve the effect, either limit the eBay quantity of the item to "1", or alternatively y'all can try mapping the production to a more relevant eBay category.

 
Seller is not eligible to list a discounted detail.
 This eBay warning means that your eBay account is not currently enabled for strike-through pricing on your listings. By default this feature isn't enabled on a seller account. eBay only enables this characteristic for sellers information technology has vetted/qualified.

This warning doesn't prevent your products from list on eBay, but products with a sale or strike-through toll, will not be display equally "on sale" by eBay on your listings.

east.g. the following pricing fields "You salve" and "At present" will not be displayed on your eBay listings, even if the item is on sale.

You must become approved past eBay to participate in eBay's Strike-Through Pricing Programme. Strike Through Pricing (STP) is usually reserved for managed accounts just and then to request that it exist enabled, please contact your eBay account manager.
Marketplace Production Variant SKUs are not unique
 There are 2 possible reasons for getting this error on a product:
  1. An originally single variant production is at present being sent as a multi-variant product - eBay will non permit this so the production needs to be completely ended, deleted and re-listed.
    To resolve, end each of the listings in eBay.
    Become to each product page in eBaylink that has the error and deleted the product.
    Go to the Dashboard and start a fresh import from your eCommerce store.
  2. The variation data for the product from the eCommerce shop is not adept particularly good e.g. dissimilar attribute names in different variants.

Then, it would have originally listed fine but now is not getting updated due to failing the validation rules.
validation error = VariationSpecificsSet container (Item.Variations.VariationSpecificsSet) is required to list a Multi-SKU item.
 This error is similar to ii validation errors mentioned higher up.  It happens when products in your Ecommerce store were single variant only them become mulit-variant or vice versa.

There are 2 possible reasons for getting this fault on a production:

  1. An originally single variant product is now being sent as a multi-variant product - eBay will non permit this so the product needs to be completely ended, deleted and re-listed.
  2. The variation data for the production from the eCommerce store is not good particularly skillful e.thou. different attribute names in different variants.

And so, it would have originally listed fine just now is non getting updated due to failing the validation rules.
AND
If yous take products that have this error then it is likely that your product has been set in your eCommerce store as a production with variations/options (eBay call this Multi-SKU) so eBay is expecting a variation merely y'all don't take them.

Check in your eCommerce store for the products to see if there are variations and remove them if they are not required.

For example, often in Shopify the variation is chosen 'Title'. To resolve this, in your Shopify Store, Get into the production section of one of the products and under 'variants' remove any variations if these products don't come with variations.

You should also double-cheque in the product folio in our system, under Variations.

If there is only one variation, then Variation Name should be empty, ie no options are defined. If you do take options, then at least 2 singled-out values should be provided.

Once you lot take made changes in your eCommerce store become to the dashboard in our system and trigger a refresh by clicking 'Sync Now' from the dashboard so that the updates are sent up to eBay.

Input data for tag <Item.PictureDetails.PictureURL[i]> is invalid or missing. Please bank check API documentation.		 This is normally caused by a space in the image URL, which causes eBay to turn down it, ie https://allthatdigi.com.au/wp-content/uploads/2018/09/testimage- -Moon.jpg
Resolution: remove the infinite in the prototype proper name and run a full sycn to update the production and marketplace.

The underscore character is also not a valid character
piicture name should only  comprise the ASCII letters 'a' through 'z' (in a example-insensitive way), the digits '0' through '9', and the hyphen ('-')"
At least one valid postage stamp service must exist specified.
 This is usually caused by a missing concern policy within eBay.

Navigate to Omnivore ->settings-> eBay Australia->Aircraft
Check for errors like this
and ensure you have a matching eBay Business concern Policy for the shipping method in Omnivore as per
http://www.bizpolicy.ebay.com.au/businesspolicy/manage
eBay security policy only allows HTTPS resource in listings
This is commonly caused by providing an http URL for your logo

To resolve modify the URL to https: as per
Can I Change The Logo In My Product Listing Folio?
Currency is unchangeable when revising or relisting an item. This fault can occur if the production is a duplicate list.  If you see this mistake on a production check and be sure that  you practise not have a manual listing on eBay that is actually a duplicate products.

It is best to search using the SKU or the product championship.

If y'all did have transmission listings on eBay when y'all started using Omnivore and you did not link them all then you lot may have duplicates.

The merely way to fix this error is to correctly end your indistinguishable listings on eBay.

A full listing of eBay errors tin besides be found hither:

http://developer.ebay.com/devzone/xml/docs/reference/ebay/errors/errormessages.htm